YouTube source data
V1 is scoped to public YouTube comments obtained through supported API-based workflows. The app should display YouTube as the data source and keep links back to original comments when available.
Trust and compliance
Public comment research with clear guardrails.
AudienceCue is designed around official data access, export transparency, and user-controlled analysis. This page summarizes the operating rules that should be visible before a user pays or uploads work.
Plain-language baseline
We process public YouTube comment data for the user who starts the job, keep source metadata attached to exported rows, and route payments through Creem. This page summarizes the customer-facing operating rules for paid AudienceCue use.
Exports and retention
CSV and JSON exports are generated from stored job rows so users can inspect the same evidence behind each report. AudienceCue keeps account-associated jobs, exports, and reports available according to the retention and deletion rules in the Privacy Policy.
AI analysis
Reports summarize patterns, risks, questions, and representative comments. AI output should remain reviewable and should not auto-post replies or take channel actions without user confirmation.
Billing and support
Checkout and subscription records are handled by Creem. Users should have a visible contact path for billing, account, privacy, and data deletion requests.
Operating principles
Use official YouTube data access for V1 and avoid page scraping.
Keep source URL, comment ID, parent comment ID, author, timestamps, likes, reply count, and permalink in export rows where available.
Make generated reports traceable to the underlying comments instead of presenting loose summaries.
Treat AI reply suggestions as suggestions; never auto-send AI replies.
Use Creem-hosted checkout for payment collection and receipt handling.
Keep Privacy Policy, Terms of Service, Refund Policy, and contact paths visible before customers start paid checkout.
Legal note: this page summarizes AudienceCue operating rules for customers. The Privacy Policy, Terms of Service, Refund Policy, and contact page provide the controlling customer-facing references.