Contact
One clear path for support, billing, and trust questions.
Send the request type, account email, and the relevant job or checkout detail. That keeps product support and billing evidence tied together.
hello@audiencecue.comProduct support
For failed jobs, missing exports, report quality issues, or questions about supported YouTube sources.
Billing
For receipts, Creem checkout issues, subscription changes, refunds, or plan entitlement questions.
Privacy and data requests
For account deletion, export deletion, data access, or compliance questions before a paid rollout.
Include this when you write
The email used to sign in or pay.
The YouTube source URL or job ID if the issue is about an analysis.
A short description of what you expected and what actually happened.